Privacy Policy

1. Information We Collect

We may collect the following types of information:

a) Information You Provide to Us

• Contact details submitted through forms (e.g., name, email address, phone number, company name)
• Information you provide when you email us at info@zaura.group or sales@zaura.group
• Details you share when requesting a proposal, quote, or consultation
• Any information you submit through our “Let's Talk” or contact forms

b) Information Collected Automatically

When you access the Site, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and referring URLs
• Approximate geographic location (based on IP address)

c) Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings; disabling cookies may affect certain features of the Site.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide requested information about our services
• Communicate with you about proposals, projects, or partnerships
• Improve and personalize your experience on the Site
• Analyze usage trends and monitor Site performance
• Send marketing communications, where you have opted in (you may unsubscribe at any time)
• Comply with legal obligations and enforce our Terms & Conditions

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who perform functions on our behalf (e.g., hosting providers, email marketing platforms, analytics tools), under confidentiality obligations
• Business partners or clients, only where necessary to deliver a specific project or campaign, and only with your knowledge
• Legal and regulatory authorities, where required to comply with a legal obligation, court order, or governmental request
• Successors, in connection with a merger, acquisition, or sale of company assets, subject to standard confidentiality terms

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent (e.g., marketing emails)
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@zaura.group. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Third-Party Links

The Site may contain links to third-party websites, including our social media channels (Instagram, LinkedIn, Facebook). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you are accessing the Site from outside the country in which our servers or offices are located, please be aware that your information may be transferred to, stored, and processed in a different jurisdiction, which may have different data protection laws than your own.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Zaura
Email: info@zaura.group / sales@zaura.group
Website: zaura.group